Questions
1
What makes Morphe Home Staging & Design Shop unique?
We present you a large collection of to-the-trade furniture and home decor items, and ship them to you directly from the manufacturer. Generally, trade professionals, that is, interior designers, purchase these to-the-trade pieces at wholesale prices to later resell to their clients at a markup. At Morphe Home Staging & Design Shop, we offer exceptional trade furniture and décor on our website to not just our clients, but everyone!
2
Who is SideDoor?
SideDoor is our trusted partner, who helps us secure and fulfill orders, as well as handle logistics and customer services. We also exclusively use SideDoor to fulfill trade orders for client projects. SideDoor’s reliable customer support team
can answer any queries/concerns about your order delivery and/or damages.
3
What is your return/cancellation policy?
Since our products are shipped directly by the manufacturers, we do not offer any return, cancellation, or exchange. All sales are final. However, in case of any product damage in transit, take a photograph of the packaging and item as evidence and contact SideDoor customer service instantly. They will assist you in getting the damaged product replaced. Check all items carefully upon order delivery.
4
How will I know when my order is shipped?
You will receive an email from SideDoor about your order progress and shipment details. When your order is ready for delivery, the local freight carrier will call you to schedule a delivery date when your item is ready for delivery.
5
Will the furniture be placed inside my home?
Furniture will be delivered ‘To Your Door / Threshold’. It does not include placing products in specific rooms, assembly, or removal of original packaging. However, you can tell the delivery team whether you want your package to be left on your doorstep or brought inside right away.You can request the “White Glove” delivery option at checkout for an additional fee. It includes removal of packaging, light assembly, and placement.
6
Are the products available in different sizes, colors, finishes, etc?
Yes! You can learn about the product details and availability by writing to us at info@morphehomestaging.com.
7
Do you price match?
Our prices never exceed the minimum advertised price set by the manufacturer. All shipping and handling costs are included in our prices. Thank you for shopping high-quality products from Morphe Home Staging & Design via SideDoor and supporting our small business!